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When will I receive my ticket?

If you have selected to receive your tickets by post, your order will be sent at least two weeks before the event. If you have not received them please call TicketQuarter on 0844 8000 410.

If you have selected to receive e-tickets, you will find a PDF document attached to the BOTTOM of your booking confirmation. You can either download and print the PDF or show the barcodes from your smart phone. To avoid queues, please ensure you have downloaded the PDF prior to arriving to the festival and have it ready to show box office staff. Please note that presenting your booking confirmation alone will not allow you entry into the event.

For an additional fee of £2.25 per person you can opt for a physical ticket, which will be posted to you ahead of the event.

If you have not received your booking confirmation, please be sure to check your junk folder. If it is not there, please call TicketQuarter on 0844 8000 410 and an advisor will be happy to help.

If you have any other questions relating to the ticket you have purchased, please email the Customer Services Team at TicketQuarter on [email protected] or call 0344 8000 410.

Can I buy a ticket on the day?

Yes, if we still have availability. All tickets on the day will still need to be purchased online via TicketQuarter, we will not be able to process payments at the venue.

Conference: Standard Admission prices £20 + booking fee

Music Day: £5 per venue per ticket + booking fee

I can no longer attend the event, can I get a refund?

Tickets are non-refundable. If the event is cancelled or postponed your ticket will be valid for the new date.

Are children allowed to attend?

The Liverpool Against Racism Festival includes many events, with differing age restrictions:

Conference: 18+

Music Day – Camp & Furnace: All ages welcome. Children must be accompanied by a responsible adult at all times.

Music Day – District: 18+

24 Kitchen Street: 18+

Is there parking for the Conference?

There is an NCP car park adjacent to The Spine building:

Paddington Village Multi-Storey car park, Elm Grove,Grove Street, Smithdown Lane, L7 3FA.

Tariffs start at £2.00 for one hour.

What train station is nearest to the Conference?

The Spine is located in Paddington Village at the heart of the Knowledge Quarter in Liverpool’s City Centre, with Liverpool Lime Street station a 19-minute walk or a short taxi ride away.

For information on using multiple public transport options including buses and ferries as well as rail, visit merseytravel.gov.uk.

Where can I stay?

If you are looking for somewhere to stay during the Liverpool Against Racism festival, whether that be the Conference or Music Day, we are pleased to provide you with a free accommodation booking service through the Liverpool Convention Bureau.

This is an online service which allows you to book accommodation to suit your needs and budget. Accommodation rates have been secured at a number of options close to the conference venue.

As rooms and rates are guaranteed until 18th April 2022 it is advisable to book accommodation early to avoid disappointment. After this date it may not be possible to book rooms at these rates for these particular hotels.

For more information and to book accommodation CLICK HERE.

Is there a Personal Assistance Scheme?

We are able to offer a personal assistance scheme for anyone needing the active support of another person to attend our events. To claim a ticket for a personal assistant at no extra charge*, you must purchase a full price ticket and meet the below criteria.

Personal assistant tickets are available to customers with one or more of the following:

  • Disability Living Allowance
  • Personal Independence Payment (PIP)
  • Attendance Allowance
  • Personal Independence Allowance
  • A certificate of visual impairment
  • Official / documented evidence that you are registered as severely sight impaired (blind)
  • UK-recognised identification for an assistance dog

We will also require a copy of some form of photo ID (such as a driving licence or passport) to support your application.

Registering for the Personal Assistance Scheme

Please call 0344 335 0437 or email [email protected] referencing Liverpool Against Racism in your correspondence and our ticket provider TicketQuarter will guide you through how to claim your personal assistant ticket.