Jackie Crawford, Liverpool Tourist Information Centre

Jackie is currently in charge of Liverpool’s award-winning Tourist Information Centre team, who are always on hand to assist visitors with a wealth of knowledge.

In addition to this, they also stock a range of high quality official souvenirs in store and online, and will be happy to book a range of tours, accommodation, theatre tickets and onward travel on your behalf.

Plan your visit with Liverpool Tourist Information Centre today>


Jackie has over 20 years of experience in the tourism sector – 17 years of which have been with Liverpool’s Tourist Information Centres, ranging from information adviser to Information Services Manager. Jackie’s responsibilities include managing staff, budgets, projects management, events, premises, sourcing and purchasing of merchandise and liaising with businesses within Liverpool’s thriving visitor economy. Jackie also hosts the monthly Liverpool Information NetworK (LINK) group.

Achievements include leading the team that won the England TIC of the year in 1998 and 2008, runner up in 2009 and shortlisted for Tourism Retailer of the Year awards in 2012. Member of the UK TIC managers forum. Shortlisted for Tourism Ambassador at the 2015 LCR tourism awards.