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HMS Prince of Wales FAQs

HMS Prince of Wales, the second of the Royal Navy’s giant new aircraft carriers will be at Liverpool Cruise Terminal for one week from 28 February. We appreciate you will have lots of questions relating to how to go on board, accessibility and what is happening around the vessel.

The following are a range of frequently asked questions which may help with any concerns, queries you have. If you cannot find an answer, please don’t hesitate to contact us direct via our social media channels (detailed below), on 0151 233 2008 or via email.

When will HMS Prince of Wales arrive?

The ship will be docked from Friday 28 February at the Liverpool Cruise Terminal.

To accompany HMS Prince of Wales, there will be a Naval village on the Pier head which will be open to the public at the below times:

  • Friday 28 Feb 10.00 – 5.00pm
  • Saturday 29 Feb 10.00 – 4:00pm
  • Sunday 1 March 10:00 – 6:00pm
When will HMS Prince of Wales leave?

The ship plans to leave on Friday 6 March 2020.

As this is a working Naval ship, there may be a need for the vessel to leave early – this is currently not planned however all visitors should be aware that this is always a possibility.

What is HMS Prince of Wales?

HMS Prince of Wales is a Royal Navy aircraft carrier and is the second of the Royal Navy’s giant new aircraft carriers.

At the time of writing, she is one of the most powerful surface warships ever constructed in the UK. Along with her sister ship HMS Queen Elizabeth, they are the largest ships ever built for the Royal Navy.

Why is HMS Prince of Wales coming to Liverpool?

HMS Prince of Wales is visiting Liverpool in a demonstration of the Naval Service’s close ties with the city.

She is affiliated with the cities of Liverpool and Bristol which means that there is a close bond between the ship and the community of Liverpool.

Will the public be able to go on board?

Yes – the ship will be open to the public for a limited amount of time.

To access the vessel, you will need to have a ticket – entry will not be permitted to anyone who does not have a ticket.

All tickets are FREE of charge and have now been allocated. There are NO paid for tickets.

If you do not have a ticket to enter the vessel you will NOT be permitted entry.

Entry may be refused (terms and conditions will apply).

By accepting a free ticket to enter the vessel it is deemed that you have accepted the terms and conditions on Ticket Quarter and Culture Liverpool (as a department within Liverpool City Council) websites. If you would like to read these – please see our terms and conditions page here.

I have tickets to go on board - are there any restrictions I need to be aware of?

Yes – you must be aware of the terms and conditions for entry.

All visitors to the ship must be physically fit as there are steps to climb to get into the Aircraft hangar.

Accessible tickets are available to get an up close view of the Carrier but unfortunately due to the nature of the ships design, the only access onto the ship is via steps.

I have a spare ticket - can I offer it to someone else? Or how do I find out if there are any spare tickets?

Do you have any unwanted tickets for HMS Prince of Wales when it arrives in Liverpool?

Last week, nearly 13,000 free tickets to board the huge aircraft carrier on the weekend of 29 February and 1 March, were allocated in under an hour.

Organisers have been inundated by requests from people who weren’t lucky enough to get hold of tickets.

If you were one of those who did manage to secure tickets, but you no longer need them, please return them to us so they can be re-released at a later date.

You can return any number of tickets you ordered – for example, if you ordered four but only now need three, you can return just one ticket.

To return any tickets, please call Ticket Quarter box office on 0344 8000 410 and have your order number ready.

The box office is open:

Monday – Saturday 9am – 9pm

Sunday – 10am – 5pm

You have until midday on Monday 24 February to return any tickets you no longer need.

Any tickets returned will be available to order online from 10am on Wednesday 26 February via www.culture.liverpool.co.uk . Please note we can’t guarantee any tickets will be returned, if they are, it’s likely to be a very limited number of tickets.

I am a disabled user / have additional needs/ requirements. Are there any special requirements / visiting times / areas I can view from?

As this is a working ship, there are restrictions which limit the accessibility of the vessel due to space available on board.

There are allocated times for visitors with additional needs who will be able to view from the quay-side, however the vessel is not suitable for those with restricted mobility due to the number of steps to gain access to and from the ship.

We strongly advise that anyone who wishes to access the ship is physically fit and is able to manouvre around small enclosed spaces and non-adjustable vertical ladders.

There are a number of accessible tickets available which will provide the opportunity to get an up close view of the Carrier from the quay-side during the times when the ship is open to visitors.

Will there be any accessible viewing areas?

There are a number of accessible tickets which will provide a close up view from the quay-side during the ship opening times.

Outside of these ticketed areas, viewing is available the length of Princes Parade.

Where can I view from Wirral?

Due to the size of the vessel you will be able to view HMS Prince of Wales arrive and depart from the Wirral waterfront as well as see the ship when she is docked at the Liverpool Cruise Terminal.

Wirral promenade from New Brighton’s Fort Perch Rock, along to Woodside Ferry Terminal is the prime spot for viewing. If you need information or advice from members of the event team, you can find this at: Floral Pavilion, Vale Park Café, Wallasey Town Hall, Seacombe Ferry Terminal and Woodside Ferry Village. This will be available on the day that the ship is due in (28 February) and the day it departs (6 March).

If you are viewing from Wirral, please be mindful to the residents and businesses located along the waterfront when viewing and travelling to this magnificent moment.

Am I allowed to bring my dog / cat / assistance animal?

Pets are not permitted access to the quay-side area.

Assistance animals are allowed quay-side (IF you have tickets however they will NOT be permitted on board the vessel).

Can children attend the event? Is there an age limitation on attending?

Children and adults are all able to attend the event – both quay-side and on board (providing they have a ticket to gain entry on board). Please note children under the age of 18 must be accompanied by a responsible adult.

Please be aware, if you are planning to visit the vessel, prams are not permitted on board and will have to be left within the ‘Buggy Park’ provided so please ensure personal belongings on the pram are kept to a minimum, as prams are left at the owners own risk. Only bags of A4 size will be allowed through the security checks to access the Ship.

Please note there is no baggage facility to leave bags.

What happens if the ship needs to leave and I have a ticket to go on board?

Due to the nature of the ship, please note the times of arrival and departure may change but we will endeavor to keep you informed should this happen.

If the event needs to be cancelled, you will be informed no later than 24 hours prior to the event date.

When you order your ticket you are doing so in accordance with the terms and conditions on the Ticket Quarter website. These are also stated on the Culture Liverpool website for your reference.

I would like to view from the quay-side - where is the best viewing area?

You can can view the ship from Princes Parade.

Please note there will be localised road closures in place for the duration of the visit.

Where is the best place to view the ship in general?

We recommend viewing the ship from Princes Parade.

RLB360, the tourist attraction in the Royal Liver Building, will also be open during the event. This is a ticketed attraction but provides arial viewing of the waterfront and vessel.

Is this a free event? Are there any areas I need to pay for?

Tickets to get on board the Ship are free (4 tickets per transaction).

Please arrive within your allotted time slot. Due to airport style security checks, we ask that you arrive within the 15 min time slot else access to the ship might not be possible. Do not bring bags to the visit. No bags are allowed due to the high security of the ship

 

The ship can be viewed from Princes Parade at any point during her time alongside at Liverpool Cruise Terminal. It is free to board the ship (if you have a ticket) and view from the quay-side.

The Naval village on the Pier head will be open on Friday – Sunday) which is also free of charge.

Food and drinks concessions are available for you to purchase refreshments.

Will there be a show when she leaves / arrives?

There is no planned show or fireworks, instead we will have a Royal Navy village present on the Pier Head for everyone to come along and experience the event.

Will there be any road closures / parking restrictions / access limitations I need to be aware of?

Yes there will be localised road closures during the time the ship is berthed alongside at Liverpool Cruise Terminal.

Will there be parking? Where can I park with a blue badge?

Limited blue badge parking will be available at St Nicholas place, plus over the weekend there will be limited blue badge parking in Water Street and Brunswick Street.  All on a first come first served basis.

Additional parking is available within the City center car parks.

Will there be welfare facilities at this event?

There will be toilets available near to the public food and drink concessions on site.